Let's imagine you are on the Island and you want to connect with your family and friends. But you are not receiving any signals on your phone. After waiting for hours, you get a signal on your phone but the call ends. You get frustrated and bash the network operator. Here there is no issue of technology. The problem is that signals are not understanding the local language of the island. Here is where telecom translation comes in. This translation is a kind of technology translation because it translates the technical jargon that is used in the telecom industry.
Telecom is the Global Industry
The worth of the global telecom market is $1.4 trillion and is growing exponentially. A decade ago, telecom industries only provided the network for making and receiving calls and messages. Today, due to technological advancements, they are also providing data services. Therefore, the telecom industry is playing a pivotal role in connecting the world.
How does Translation Help in the Network Expansion of Telecommunication?
At present many telecom operators are expanding their networks. Network expansion in different countries is not an easy task. First, they have to check the demographics of the region and make a feasibility report. After that, they have to check the locations where they have to install the telecommunication equipment. Installation of telecom communication is easy in your country. However, in other countries, the language barrier is a great challenge. Here the technology translation helps in the installation of equipment and you can easily locate the regions with the assistance of local people.
Customer Services
Many Telecom industries after launching their services in different countries have outsourced their call centers to developing countries. This is because labor in these countries is cheap. For instance, India and Bangladesh. These call centers first give training to the agents and guide them about telecom terminologies so that they handle the customers appropriately.
These call centers take the complaints of the customers and send their complaints to the concerned department. For example, if the customer is facing the issue of billing then they send their complaint to the billing department. Moreover, if a customer is facing a problem then they send their complaint to the engineering department and tell the customer the turnaround time for a problem solution. These call centers have agents that speak different languages. Customers have to select the language from the IVR and then the call is landed on a specific agent system.
Constant Updation
Telecommunication is a constantly evolving industry that demands software engineers and technical translators to stay up to date with the latest digital trends. Information and communication technology ICT is the hub of the digital translation of corporations. Translation, localization, and constant updation are the value chains that are required in telecommunication.
Companies that are looking for telecom translation should take the assistance of such translation partners that have competent translators with prior experience in this field and provide you with accurate and up-to-date translation.
Pay Special Attention to Accuracy
Precise and accurate translation is the demand for telecommunication. If your translation is not accurate, it will lead to miscommunication, and miscommunication will result in havoc and impact your global image. Telecommunication translators should be technically strong because if you require a translation of a router manual then only a technically competent translator can provide a precise and accurate result. Furthermore, inaccurate translation of sensitive documents can pose cybersecurity risks. Therefore, accurate results should be your primary concern.
Create a Glossary
The industry-specific terms need to be handled with care. Therefore, to handle telecommunication terminologies it is better to make a glossary of technical terms so that translation becomes easy. It will help to maintain consistency throughout the technology translation.
Use a Proper Format
Maintaining a proper format is important for translating telecommunication documents. You should use a translation-friendly format with translation memory. Bad formatting and restructuring of the file will waste a lot of your time and money and you will end up losing the customer. If you are hiring professional translators make sure you provide them with a style guide, terminology databases, and glossaries that are available. The translated content should be consistent in terms of terminology and style of your previous telecom translations.
Use the Translation Management System
The use of TMS in your telecom translation will save a lot of your time. Therefore, you don’t have to translate the previously used terminologies again and again. Translation memory works with fuzzy matches. It can help in providing the technology translation with high consistency in a rapid turnaround.
Hire a Specialist Translator
Seamless Telecommunication translation is the work of a specialist translator because global telecommunication content includes user guides and interfaces of applications and software. Therefore, it requires subject matter experts to translate them accurately. Error in telecommunication translation will hamper the global connectivity and proper use of digital products. So do thorough research and hire a competent telecommunication translation partner. A competent company will provide you with seamless, industry-specific translation after completing all quality checks.
Wrapping Up
If you are a broadband provider, telephone service provider, or data equipment installer? You may require the translation of technological documents in multiple languages. Therefore, you must hire a professional translation company for seamless translation services.
