Google turns the annoying call center menu into an easy-to-use interface.

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In addition to the new Pixel 6 and Pixel 6 Pro

 

In addition to the new Pixel 6 and Pixel 6 Pro, Google has revealed more details about the new capabilities the Tensor chip brings, including a much smarter way to handle calls to those businesses. Sometimes you have to wait several hours to speak to a representative. Pixel now shows you the current and predicted wait time before you make a call.

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Additionally, when you call and come across an endless list of options (such as "Press 1 for branch locations and opening hours" if you're calling your bank), you don't need to carefully memorize all the options, but Google will listen to you and Auto display menu options on screen for you to tap.

This is in addition to the feature.

Hold it for me that Google introduced last year. Instead of having to be on the line, Google Assistant will still be on the line for you. Understand the difference between recorded messages and real agents on the line. When someone in real life is finally activated. It will remind you to answer the call.

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