JetBlue Airlines announced in 2022 that it was changing its refund and changing flight policy. Under the new policy, passengers who wished to change their flight or get a refund would have to pay a fee. The fee would be based on the cost of the original ticket and the new ticket.
Many passengers were unhappy with the JetBlue change flight policy, but JetBlue defended its policy, saying that it needed to make the changes in order to stay competitive.
