Before the era of ETH staking which recently enters into the picture after the merger of the Ethereum blockchain with Beacon Chain, the Ethermine platform was popular for the ETH mining process. People who are involved might know that an Ethermine platform is about to close in September 2023, but it will continue providing the staking services through the Ethermine Staking and Ethpool platform.

ETH Staking is way too better than mining as you can not only increase the security and sustainability of the ETH network with staking but it also incentivizes its users with an impressive APY rate.

Well! If you want to become a validator by participating in staking, but having issues and are unable to proceed, this read will aid you through your journey because, in this read, we will cover all the common concerns experienced by Ethermine org Staking platform users, let’s get started.

Lost 2FA of Ethermine Staking platform

In this case, you need to follow a couple of steps to get access of2FA code for Ethermine Staking. By taking the actions mentioned right away, you can easily attain access to your Ethermine Staking account.

1. First, take a picture of your ID issued by the government such as your passport.
2. After this, open the Ethermine platform and open “Help Desk” from the footer.
3. Here, you see a “Submit a ticket” button, tap on it.
4. Thenceforth, fill out the details of your query and ask them to remove 2FA such as the name of the requestor, subject, etc.
5. Attach the picture of your ID in the “Attachments” section and proceed by pressing the “Submit” button.

Make sure that you are submitting the ticket for 2FA from the email ID registered with Ethereum Staking. And, once your request is considered by the Ethermine team, you’ll be able to access your Ethermine account without using the 2FA code.

Camera Permission Denied

Most often, Ethermine org users have concerns about being unable to complete the verification as their browser doesn’t allow them to take a selfie. In this situation, the problem can be handled by enabling the camera permissions for the browser you are using to take the selfie. Here is a separate guidance to do so for both Android and iOS devices.

Enable camera permissions on Android

1. Open your device and open the “Settings” application from the home screen.
2. Afterward, move ahead to the choice “Apps and Notifications”.
3. From here, select the icon of the browser you are using i.e. Chrome.
4. Tap on the “Permissions” option located there.
5. Now, enable the permissions for the Camera.

Enable camera permissions on iOS

1. First, open the device and go to the “Settings” from the apps.
2. After this, scroll down the prompted list and hit “Privacy”.
3. Move ahead by selecting the “Camera” option.
4. Next, pick up the icon of the browser you are using to take a selfie for verification.

Closing Thought!

This write-up is crafted carefully for clearing your queries regarding getting issues in accessing the Ethermine Staking platform. If your camera permissions are denied or you have lost your 2FA code, and are now unable to access the Ethermine platform of staking, implement the aforementioned troubleshooting tips to wipe off the issues and have a smooth and convenient Ethermine journey.